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The Publications section of PhoenixHecht.com contains reports and white papers from contributing authors. The material is copyrighted and is available with the permission of the author for your personal use and is not to be reproduced without the authors express written permission. The publications are available as viewable PDF files, which you can read using Adobe Acrobat Reader. Some publications are available in hardcopy.

2008 Large Corporate Monitor
A Credit Driven Market
A survey of over 1,600 cash management decision makers from private and public corporations with annual revenues greater than $100 million. The study details the quality of treasury services being provided and corporate attitudes toward their banking relationships.
  24 pages (9.3 MB)
  Phoenix-Hecht
  Download PDF

2007 Middle Market Monitor
Credit Driven Relationships

An overview of study findings from corporations with annual sales between $40 million and $100 million. Includes Quality Index industry averages for rated services and personnel perceptions.
  17 pages
  Phoenix-Hecht
  Download PDF

Blue Book Of Bank Prices™ Executive Summary
The Executive Summary from the authoritative compilation of actual prices paid by corporations for bank products and services. The complete Blue Book of Bank Prices™, and the new Pricing Calculator option, can be purchased from Phoenix-Hecht.
  5 pages
  Phoenix-Hecht
  Download PDF
  Request Printed Copy

The Check Book - Defining Disbursement Decisions
An in-depth discussion of how checks clear through the banking system and payment options available to corporations.
  65 pages
  Phoenix-Hecht
  Download PDF
  Request Printed Copy

Measuring Modeling and Monitoring Your Lockbox
An in-depth discussion of how mail moves through the postal system, how mail times and availabilities are measured by Phoenix-Hecht, how to recognize the need for a lockbox study, how to approach doing a lockbox study, and how to monitor your lockbox performance.
  50 pages
  Phoenix-Hecht
  Download PDF
  Request Printed Copy

2006 Large Corporate Cash Management Monitor
Return to Quality

Study findings from the study of corporations with annual sales greater than $100 million.
Objectives of the survey were to:

  • Measure the quality of cash management services being provided.
  • Quantify buyer attitudes towards their banking relationships and towards the pricing of cash management services.
  • Measure the prevalence, acceptance and importance of cash management products.
  • Determine company plans for their current banking relationships, product purchases and cash management projects.
  24 pages
  Phoenix-Hecht
  Download PDF

The 2007 Federal Reserve Payments Study
Noncash Payment Trends in the United States: 2003 – 2006
  17 pages
  Federal Reserve
  Download PDF

Check 21 Impact on Corporate Cash Management
Use of the term "Check 21" in current cash management literature goes well beyond the Check Clearing for the 21st Century Act, signed into legislation October 28, 2003. Most often "Check 21" embraces image presentment and exchange, which is not required or even covered by the act. In this paper, Phoenix-Hecht provides its interpretation of how the Check 21 legislation and migration toward image check presentment will impact corporate cash management practices and services.
  7 pages
  Phoenix-Hecht
  Download PDF

Reform of the Payments System
Philip Lowe
Assistant Governor (Financial System)
Address to Visa International Australia and New Zealand Member Forum
  11 pages
  Download PDF

The Group of 31 Report: Core Principles for Managing Multinational FX Risk
Corporate FX risk management is managing FX risk to an acceptable level at an acceptable all-in cost. This special report was prepared by Greenwich Treasury Advisors LLC.
  22 pages
  Jeffrey B. Wallace
  Greenwich Treasury Advisors LLC
  Download PDF

The Phoenix-Hecht Quality Index™ - Performance Benchmarking Measures
This paper describes the methodology used to construct the Quality Index™, a statistical comparison of customer perceptions about bank performance for cash management services. Individual bank Quality Index™ measures must be requested directly from surveyed banks.
  8 pages
  Phoenix-Hecht
  Download PDF

Pricing Determinants White Paper
An explanation of the factors that can affect prices charged by banks to corporations for cash management services, based on data from the Blue Book of Bank Prices™.
  4 pages
  Phoenix-Hecht
  Download PDF
  Request Printed Copy

Mail Time Measurement White Paper
An explanation of the factors that can cause differences between mail time as measured by Phoenix-Hecht and mail times observed in a lockbox study.
  4 pages
  Phoenix-Hecht
  Download PDF
  Request Printed Copy

Understanding Financial Reports
A guide from Merrill Lynch.
  Download PDF

2005 Middle Market Monitor
An overview of the findings from the study of U.S. corporations with annual sales between $40 million and $100 million.
Objectives of the survey were to:

  • Quantify buyer attitudes towards their banking relationships and towards the pricing of cash management services. Measure the quality of cash management services being provided. Determine company plans for their current banking relationships, product purchases and cash management projects.
  • Measure the prevalence, acceptance and importance of cash management products.
  28 pages
  Phoenix-Hecht
  Download PDF

Fraud and Disbursement Practices
Positive Pay Pays
Fraud and check imaging implications on disbursement practices from the 2005 Middle Market Cash Management survey.
  8 pages
  Phoenix-Hecht
  Download PDF
  Request Printed Copy

2004 Cash Management Monitor Respondent Report
Imaging Improves Image
A summary of the findings of the 2004 Cash Management Monitor survey, completed by 1,549 corporate treasury decision makers at firms with annual sales above $100 million.
  21 pages
  Phoenix-Hecht
  Download PDF

2003 Middle Market Monitor
Credit Driven Relationships
A summary of the findings of the 2003 Middle Market Monitor survey, completed by 1,260 corporate treasury decision makers at firms with annual sales between $40 million and $100 million.
  23 pages
  Phoenix-Hecht
  Download PDF

Changing Relationships - 2002 Cash Management Monitor Respondent Report
The Cash Management Monitor surveys companies with annual sales greater than $100 million on service pricing, quality, product usage, future plans and implementation of technology.
  24 pages
  Phoenix-Hecht
  Download PDF (no printed copy available)

Middle Market Cash Management
A summary of the findings of the 2001 Middle Market Monitor survey, completed by over 1,100 corporate treasury decision makers at firms with annual sales between $40 million and $100 million. The objectives of this survey were to:

  • Measure the quality of cash management services being provided. Quantify buyer attitudes towards their banking relationships and pricing. Measure current cash management product usage. Measure the acceptance of new technologies in cash management.
  • Determine company plans and intentions.
  21 pages
  Phoenix-Hecht
  Download PDF (no printed copy available)

Cash Management Trends for a New Century
This is a summary of the findings of the 2000 Cash Management Monitor survey, completed by over 1,660 corporate treasury decision makers at companies with annual sales in excess of $100 million.
  22 pages
  Phoenix-Hecht
  Download PDF
  Request Printed Copy