Phoenix Hecht Client Services
cut graphic      

On-line presentations are best viewed using Internet Explorer Version 5.0 or higher.
Your computer should have speakers and a sound card.
No additional software is required.

Participating in The Phoenix-Hecht Postal Survey
20 minute introduction to survey methodology and your responsibilities as a participant.

Begin the Presentation

Web-based Collection Model Tutorials
A collection of tutorials to help you understand the model, study process, and how to advise your customers. The duration of each tutorial is approximately 2 minutes.

Study Tutorial Menu