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Collections

Phoenix-Hecht provides its clients with tools and resources to access and analyze lockbox service performance. The nation's top lockbox providers consider Phoenix-Hecht the source for accurate, accessible and unbiased information and analysis.

The Phoenix-Hecht Postal Survey™ is the most widely used measurement in the remittance collection industry. It is the only actual assessment of remittance mail which combines a mail performance measurement with funds availability.

The Phoenix-Hecht Collection Model™ is a Windows software product which can analyze the effectiveness of existing collection system and to identify alternative collection systems. The model is driven by actual Postal Survey data and individual bank availability schedules.

The processing of retail remittance mail differs slightly from wholesale remittance due to volumes and standardization. The Phoenix-Hecht Retail Mail Analysis™ presents Postal Survey results for various processing scenarios.